As president of Onyx Services in New Caney, Texas, Josh Price directs many pipeline protection services for customers in the oil and gas industry. Prior to heading Onyx, Josh Price served as an operations manager for an inspection diving contractor, developing skills that he builds upon in his present position.
Operations managers play an essential role in meeting production deadlines and assuring quality control. The position’s chief responsibilities also include:
- Budgetary oversight. The operations manager examines line items in order to reduce costs. He or she looks for lower equipment prices, savings in the production process, and more cost-efficient contracts, as well as evaluates expenses in the supply chain.
- Internal communications. Many problems arise when departments lack awareness of each others’ activities. Operations managers liaise with department leaders to work together toward company goals.
- Customer service. Managers study customer complaints as they relate to quality issues in production. They investigate problems and communicate solutions to the appropriate staff.
- Support services. Operations managers work with providers of information technology, administrative, procurement, and financial services, ensuring they contribute to the company’s efficiency and profitability.
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